As a consultancy, our value is contained within our people and our process. Consistent excellence requires both of these elements working in harmony.
Documentation preserves process. The goal of this documentation is to make it as easy as possible to find and absorb the essential knowledge of our processes. If a team member goes on vacation or decides to join the forest people, we must have documentation that allows us to hire an equally brilliant person and bring them "up-to-speed" on how Tandem operates as quickly as possible.
We want to introduce people to the Tandem Process as quickly as possible.
- New, existing, and prospective Tandem team members.
- Current and potential clients interested in how we work.
- Friends, foes, and future fellows who want to crib notes.